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Privacy Policy

Welcome to e-Mal! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.shivcart.com.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Browsing Information: We collect information about your visit to our website, including your IP address, browser type, operating system, pages viewed, and the date and time of your visit.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage of our website.

2. How We Use Your Information

The information we collect is used to:

  • Process Orders: To process and fulfill your orders, including shipping and payment processing.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Personalization: To personalize your shopping experience and recommend products that may be of interest to you.
  • Marketing: To send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
  • Analytics: To analyze website usage and improve our website and services.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to protect your information and use it only for the purposes for which it was provided.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include:

  • Encryption: We use encryption technology to secure your personal and payment information during transmission.
  • Access Control: Access to your personal information is restricted to authorized personnel only.
  • Regular Security Audits: We conduct regular security audits to ensure the integrity of our systems and data.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage of our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for shopping with e-Mal. We value your privacy and are committed to protecting your personal information.

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